Boxes, ADV & Brochure Holder Displays Ordering Information:

• Most items on LeadBox.com are in stock and available for immediate shipping.
• Most orders will ship UPS (delivery in 2-7 business days).
• Products with case packs, a $10.00 handling fee may be added to orders if the quantity ordered is not an even case pack.
• Ships quotes can be obtained by placing your items in the shopping cart and proceeding as if you were prepared to purchase the items. Your order is not actually placed until you enter your payment information & click "submit". Prior to the payment method page, all of the available shipping options and costs will be displayed for you to choose. If you do not want to proceed with the order, you can click your "back" button, or if you are prepared to continue with your order you can select your shipping method and click "continue". If no shipping costs appear you will need to contact customer service at 1-800-353.6612 for a quote. Please note: shipping costs are subject to review and change prior to shipment. You will be contacted if additional charges apply.
• Orders with custom artwork will be charged (minus cost of prints) and shipped with out artwork if Leadbox.com does not receive information regarding customized artwork after 7 days from time of order.

Payment Options:

1.      Visa, Mastercard & American Express credit cards.

2.      Prepay by Check or Money Order - Phone/Fax Orders Only

Upon Delivery Inspection All Packages and Products for Damage:

• Open and inspect all packages for damage immediately upon delivery.
• From time to time products are damaged during storage and delivery. We will work to ensure that you get the quality display you ordered.
• Because we have a limited time frame to file claims for shipping damage, any damage not reported within 5 business days of delivery becomes the responsibility of the customer.

Products Received Damages:

• If product damage is found or suspected
  • Save ALL packing materials. This includes inner and outer boxes and all packing materials.
  • If possible take pictures of the damaged product and package.
  • Notify us within 5 business days of delivery at 1-800-353.6612.
• Damage not reported within 5 business days of delivery is the responsibility of the customer.

Return Policy:

• Returns on stock items are accepted within 30 days of delivery.
• All returns are subject to a 20% inspection, re-boxing and re-stocking fee.
• All returned items must be repacked and returned in their original packaging for protection.
  Packages being returned should be insured by you for your protection.
• Returned merchandise received damaged will not be credited.
• Customer is responsible for the initial shipping cost and all return shipping costs.
  No credits are issued on shipping costs.
• Absolutely no returns accepted on custom order displays, including orders with custom text, imprinting or graphics.
• Package Shipments:
  Contact LeadBox.com for a return form. Please fill out this form completely and return it with your package.
  • Returns will not be accepted without the Return Form.
  • Failure to fill in all required fields will delay the processing of your return.
• Please allow 15 days from the date we receive the return for investigation and credit where due.

We do not sell or trade to outside parties your personally identifiable information unless we provide you with advance notice, except in as noted terms. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.